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Timmy! View Drop Down
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  Quote Timmy! Quote  Post ReplyReply Direct Link To This Post Topic: International Shipping Info
    Posted: Aug/13/2014 at 10:38pm
Is this current?
restrictions appearing on brans like 32 and DC when I try to buy!
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  Quote tjlarson90 Quote  Post ReplyReply Direct Link To This Post Posted: Jun/18/2014 at 7:51am

International Brand Restrictions:

TruSnow is a worldwide community and we love all of our international members. Unfortunately, some of the great brands we carry come with some rules from their makers that we have to respect. We are currently unable to ship products from the following brands outside of the United States:

        5150                            •    Giro                             •    North Face

        Accurate                      •    GNU                             •    Oakley

        Anon                            •    Gravis                          •    O’Brien

        Arbor                           •    GT                                •    Odyssey

        Bonfire                        •    Haro                            •    O’Neill

        Burton                         •    HO                               •    Quiksilver

        Byerly                          •    Hoffman                      •    Rayban

        Capita                          •    Hyperlite                     •    Red

        Cappell                        •    Intense                        •    Ride

        Connelly                      •    Jeenyus                        •    Ronix

        Cult                              •    Jet Pilot                       •    Rossignol

        CWB                            •    K2                                •    Salomon

        Dakine                         •    KHE                              •    SE

        Eastern                        •    Lib Tech                       •    Stolen

        Emerica                       •    Liberty                         •    Straight Line

        ES                                •    Line                             •    Subrosa

        FBM                             •    Liquid Force                •    Tecnica

        Fly Bikes                      •    Marker                        •    Union

        Fox                               •    Merrell                        •    Vans

        Full Tilt                        •    Nixon                           •    VonZipper

                                                                              •    Wethepeople

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  Quote keljai Quote  Post ReplyReply Direct Link To This Post Posted: Mar/19/2014 at 4:18pm
international will have shipping fees domestic is free.  if you place 2 seperate then its 2 seperate order, highly doubt you will get the board bag if you do seperate it. Why don't you send everythign local to inlaws?
for fantastic outdoor deals, checkout:
https://www.theclymb.com/invite-from/KelvinChung
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  Quote sideways99 Quote  Post ReplyReply Direct Link To This Post Posted: Mar/19/2014 at 10:22am
^ Your best bet is to call them:  866.956.5969
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  Quote Mak_M Quote  Post ReplyReply Direct Link To This Post Posted: Mar/19/2014 at 8:50am
Good day to you,

I am in the process of completing a $450 order on your website. In my order it seems that there are 3 items that cannot be shipped internationally through your shipping service. the good news it that my wife is from Minnesota and I can ship it to my in-laws house, that's not a big deal.

My question is will I get charged an extra delivery charge to have 2 orders? if the order is split up both totals will exceed $150.

I just thought of one more thing. I know that with snowboard orders over $400 get a free board bag...now that my order is being split up can I still get the bag???

my order is pending and would like to know ASAP
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  Quote Angry Midget Yo Quote  Post ReplyReply Direct Link To This Post Posted: Dec/29/2013 at 12:11pm
Pretty sure Canada is always going to be international since it's not a part of the US so yeah.  
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  Quote rileyk Quote  Post ReplyReply Direct Link To This Post Posted: Dec/28/2013 at 10:33pm
Is Canada eligible for U.S shipping or is it international?
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  Quote zalaislvl Quote  Post ReplyReply Direct Link To This Post Posted: Dec/10/2013 at 2:39am
Hi, im from Latvia ( EU ) would you add to the list, please?
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  Quote stark Quote  Post ReplyReply Direct Link To This Post Posted: Dec/08/2013 at 11:57pm
and small charge amount included in the body of the elo boost email. Why we do it: This process is the WOW Gold easiest way to confirm that you have the creditcard in your hands,know your account number and bank information, andare in good standing with your bank. Once we have confirmed your card,you won't
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  Quote Indlen Quote  Post ReplyReply Direct Link To This Post Posted: Nov/24/2013 at 8:24am
How long would it take to deliver to swansea, UK?
Thank you
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  Quote derbytownjoe Quote  Post ReplyReply Direct Link To This Post Posted: Jun/04/2013 at 2:43am
Originally posted by andygrope

Hi.
Can anyone tell me if Truesnow ships Armada jackets to Australia please?

no
Im Himmel gibt's kein Bier, drum trinken wir es hier.
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  Quote andygrope Quote  Post ReplyReply Direct Link To This Post Posted: Jun/04/2013 at 2:03am
Hi.
Can anyone tell me if Truesnow ships Armada jackets to Australia please?
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  Quote derbytownjoe Quote  Post ReplyReply Direct Link To This Post Posted: Feb/05/2013 at 9:32am
Originally posted by garazhik

Hi,
Are you shiping to Israel?
BR,
Garazhik

IF you would have read the first post, or gone to the bottom and clicked on "international", you would have come up with this.....

International Shipping destinations:Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, South Korea, Spain, Sweden, Switzerland, and United Kingdom


Israel is NOT on the shipping list.......
Im Himmel gibt's kein Bier, drum trinken wir es hier.
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  Quote garazhik Quote  Post ReplyReply Direct Link To This Post Posted: Feb/05/2013 at 4:39am
Hi,
Are you shiping to Israel?
BR,
Garazhik
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  Quote shahingooneh Quote  Post ReplyReply Direct Link To This Post Posted: Jan/02/2013 at 8:04am
Make sure when shipping overseas and paying w/ PayPal they don't switch the address at payment... I had this happen and it cocked up my order nearly 2wks late Ouch
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  Quote ippollite Quote  Post ReplyReply Direct Link To This Post Posted: Nov/28/2012 at 2:20pm
God damn this stupid buggy thread. 

Here, lets make this post legit:

m00m
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  Quote coolz Quote  Post ReplyReply Direct Link To This Post Posted: Nov/28/2012 at 2:04pm
Originally posted by in-artis@yandexru

i consider TruSnow to be non-friendly for international byers...

i'm really tired of this shtooking suspense, without any answer by e-mail or by LiveChat and i cannot understand the problem :\ i've made and order, i'm ready for any verifying and i still hear nothing from the stuff :( 

Is it easier for you to talk by phone???

and i just want to have all the stuff cause it's already time to riiiiiide Cry



yeah l see this from international buyer from time to time, just give them a ring if they dont.
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  Quote ippollite Quote  Post ReplyReply Direct Link To This Post Posted: Nov/28/2012 at 1:46pm
Originally posted by in-artis@yandexru

i consider TruSnow to be non-friendly for international byers...

i'm really tired of this shtooking suspense, without any answer by e-mail or by LiveChat and i cannot understand the problem :\ i've made and order, i'm ready for any verifying and i still hear nothing from the stuff :( 

Is it easier for you to talk by phone???

and i just want to have all the stuff cause it's already time to riiiiiide Cry


Likely a credit card/shipping address issue. Phone them. As an international customer its probably best to use skype. Costs nothing, sounds fine and the only person annoyed by it will be the person at the other end of the phone... so er, win win? 

Also remember they are in Minnesota time, so dont phone at midday your time and likely expect anyone to be there. 

Phoning is ALWAYS the fastest way to get your shit sorted out. 
m00m
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  Quote in-artis@yandexru Quote  Post ReplyReply Direct Link To This Post Posted: Nov/28/2012 at 11:40am
sorry i meant "staff" in the first case )))) 
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  Quote in-artis@yandexru Quote  Post ReplyReply Direct Link To This Post Posted: Nov/28/2012 at 11:36am

i consider TruSnow to be non-friendly for international byers...

i'm really tired of this shtooking suspense, without any answer by e-mail or by LiveChat and i cannot understand the problem :\ i've made and order, i'm ready for any verifying and i still hear nothing from the stuff :( 

Is it easier for you to talk by phone???

and i just want to have all the stuff cause it's already time to riiiiiide Cry

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  Quote ctoma Quote  Post ReplyReply Direct Link To This Post Posted: Oct/09/2012 at 8:02am
OMG... I just read through this page and my head is spinning... 
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  Quote WCCSLN Quote  Post ReplyReply Direct Link To This Post Posted: Oct/07/2012 at 8:25am

HIHI~~
DO the snowboards ship to Taiwan??
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  Quote TâniaOliveira Quote  Post ReplyReply Direct Link To This Post Posted: Oct/07/2012 at 7:48am
ty it's very usefull
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  Quote Allieng Quote  Post ReplyReply Direct Link To This Post Posted: Sep/26/2012 at 7:23am
Originally posted by yupronina

Hey!

Why doesn't you ship to Russia? We have long winters and need equipments Smile

Thanks!

Yuliya



Hey Yuliya,

Russia, is one of many countries we do not ship too. We are currently looking into shipping their, but most likely will not happen soon.

Check back!!!


Allie
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  Quote yupronina Quote  Post ReplyReply Direct Link To This Post Posted: Sep/26/2012 at 4:15am

Hey!

Why doesn't you ship to Russia? We have long winters and need equipments Smile

Thanks!

Yuliya

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  Quote woodyy05 Quote  Post ReplyReply Direct Link To This Post Posted: Sep/20/2012 at 12:46am
Originally posted by koji3

Bit off topic but you planning to go back to canada man? Was thinking about moving there full time when i finish my trainee/apprenticeship. Missed out on this years working holiday and at the way things are going i'm going to miss the 2013/2014 season. Cry


Yeah fair enough, I can see your thought process on that. Don't bother waiting for a reply on here from a staff member because you're most likely never going to get one. Send a PM to one of the staff members and ask them. Have you even tried purchasing the Dvd's yet? Maybe the restrictions don't apply to dvd's...

Yeah I am, I'm heading back in November for another 9 months I guess. Then its back to finish university unfortunately, but that's life huh! I'd say more than likely I'll head back and do another season or something like that after I finish university.. but thats still a few more years away.

The snow isn't going to go anywhere, just keep taking the trips while you can and then when you manage to get a good chunk of time off, definitely head over to Canada, its so good over there!

Any plans to head back to Japan? ... probably should reply back to that via PM.. might p*$$ off the mods/other members
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  Quote koji3 Quote  Post ReplyReply Direct Link To This Post Posted: Sep/19/2012 at 8:53pm
Yer i'm a bit old school and prefer to have hard copies of Dvds and cd's that i will like/love. That's all. Probably will end up buying with the overpriced mark up thou. Ebay only has like 2 of both for sale... and both will end up costing $50ish each with shipping anyway. haha. Damn Aus... 

Understand the brand restrictions on gear, outwear etc but on dvd's....


Bit off topic but you planning to go back to canada man? Was thinking about moving there full time when i finish my trainee/apprenticeship. Missed out on this years working holiday and at the way things are going i'm going to miss the 2013/2014 season. Cry

If only Queensland had snow...
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  Quote woodyy05 Quote  Post ReplyReply Direct Link To This Post Posted: Sep/19/2012 at 12:39am
Originally posted by koji3

So just to get some clarification on the brand restrictions, does it also include brand name dvds? I want to get the Captia 'DoA' and Volcom '9191' both under restriction. Will I have to pay the 400% mark up on these dvds from Aus? 


I don't know about Volcom but I'm fairly certain you can purchase dvd's direct from Capita (might only be electronic copy though). That way if TruSnow kick up a fuss about brand restrictions you can just get it from their website, if in turn it all fails and you don't want to pay the ridiculous mark up, there are other ways of getting your electronic paws on those films.... haha
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  Quote koji3 Quote  Post ReplyReply Direct Link To This Post Posted: Sep/18/2012 at 11:17pm
So just to get some clarification on the brand restrictions, does it also include brand name dvds? 
I want to get the Captia 'DoA' and Volcom '9191' both under restriction. Will I have to pay the 400% mark up on these dvds from Aus? 
If only Queensland had snow...
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  Quote humdingaling Quote  Post ReplyReply Direct Link To This Post Posted: Aug/16/2012 at 7:45pm
Originally posted by salevukovi

Can anyone tell me can I recieve snowboard to Italy or Sweeden ?

And how much is the Tax if I can :)

Thanks

For Sweden

Shipments not exceeding SEK 1.400 in value that do 
not contain alcoholic beverages, tobacco products, 
perfume or scented water are exempt from customs 
duties

http://www.tullverket.se/download/18.230c8d84122d2a4008e80005391/Online+shopping.pdf


just did a fx....1400 SEK = approx 200 USD so you wont be buying many snowboards for that price LOL
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  Quote winn Quote  Post ReplyReply Direct Link To This Post Posted: Aug/16/2012 at 5:46pm
Originally posted by RastaRider

Originally posted by ArtemUrazimbetov

Hi, do you have a shipping to Kazakhstan?
Thanks.

As shown on the first page of this thread.

International Shipping destinations:
Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, South Korea,Spain, Sweden, Switzerland, and United Kingdom

It is not listed there, therefore they do not ship there.


Yeah but what you can do is as general Aladen (dictator) to see if he can hook you up
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  Quote RastaRider Quote  Post ReplyReply Direct Link To This Post Posted: Aug/16/2012 at 5:45pm
Originally posted by ArtemUrazimbetov

Hi, do you have a shipping to Kazakhstan?
Thanks.

As shown on the first page of this thread.

International Shipping destinations:
Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, South Korea,Spain, Sweden, Switzerland, and United Kingdom

It is not listed there, therefore they do not ship there.
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  Quote ArtemUrazimbetov Quote  Post ReplyReply Direct Link To This Post Posted: Aug/16/2012 at 5:42pm
Hi, do you have a shipping to Kazakhstan?
Thanks.
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  Quote salevukovi Quote  Post ReplyReply Direct Link To This Post Posted: Jul/24/2012 at 12:07am
Can anyone tell me can I recieve snowboard to Italy or Sweeden ?

And how much is the Tax if I can :)

Thanks
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  Quote Byers Quote  Post ReplyReply Direct Link To This Post Posted: Jun/26/2012 at 7:52pm
Originally posted by Byers

[QUOTE=ippollite]

Since they are pretty much tied in, their site gets routine and consistent updates, and its the best i can really do miles away from St Pauls...
Heres the-house lists...
<font size="2" style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><strong style="color: rgb255, 0, 0; ">International Shipping Restrictions:<br style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><p style="line-height: 15px; text-align: left; color: rgb255, 0, 0; ">Brands that CANNOT be shipped internationally:

<font size="1" style="color: rgb24, 24, 24; line-height: 15px; text-align: left; font-family: Verdana; ">The following brands can only ship to the States (orders that are shipping to FORWARDING COMPANIES are not able to be processed with restricted items, please submit your order with an address that is from a Family Member or Friend that is within the US):<span style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "></span><p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; font-family: Verdana; "><span style="line-height: 14px; "><span style="line-height: normal; border-collapse: collapse; ">32, 686, Adidas, Analog, Anon, Arbor, Bonfire, Burton, Capita, Cappel, Coal, Dakine, DC, <span style="line-height: 14px; ">Dynastar</span><span style="line-height: 14px; ">, Electric, Emerica, ES, Etnies, Fischer, Forum, Foursquare, Fox, Full Tilt, Giro, GNU, Gravis, Jeenyus, K2, Lib Tech, Liberty, Line, Marker, Merrell, Morrow, Nike, Nixon, North Face, O'Neill, Oakley, Pro Tec, Quiksilver, Rayban, Red, Reef, Ride, Rossignol, Roxy, Salomon, Special Blend, Tecnica, Thirty Two, Union, Vans, Volcom, Volkl, Von Zipper, Liquid Force, Atomic, Armada, Connelly, CWB, Patagonia, Quicksilver, Rada, Ronix, Rome, RVCA, Smith</span></span></span>

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; font-family: Verdana; "><font size="1" style="font-weight: bold; ">Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. We do not ship to freight forwarder addresses.

<p style="line-height: 15px; text-align: left; color: rgb255, 0, 0; "><font size="5" color="#ff0000">Brands that CAN be shipped 

<p style="line-height: 15px; text-align: left; color: rgb255, 0, 0; "><font size="5" color="#ff0000">internationally:

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><span style="line-height: 14px; font-size: x-small; "><span style="font-family: arial, sans-serif; line-height: normal; font-size: 13px; border-collapse: collapse; "></span></span>

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><span style="font-size: x-small; ">2XL, Academy, Adio, Aerial7, Airblaster, Alien Workshop, Alpina, Artec, Ashbury, Bakoda, Bearpaw, Bern, Black Diamond, Blind, Bogner, Booster, Brewshoes, Celtek, Circa, Claden, Columbia, Company, Defcon, Demon, DNA, Dragon, Drop, DSO, DVD, DVS, Element, Enjoi, Euro Sock, Famous Stars, Flow, Flux, Fourstar, Fox River, Freestyle, Globe, Grenade, Habitat, Head, Helly Hansen, Hitec, Holden, Hyperlite, Intense, IPath, Irish Setter, Kampus, Keen, Lakai, Lamar, Lange, Lifetime, Look, LTD, Matix, Neff, Nitro, Nomis, Obey, Ogio, Orage, Osiris, Palmer, Planet Earth, Pow, Premier, Proboardshop, Protec, Rafters, Rainbow, Remote, Ripzone, Santa Cruz, Sanuk, Sapient, Sector 9, Sessions, Sierra, Sierra\Rome, Signal, Silence, Skullcandy, Smartwool, Spacecraft, Spy, Stepchild, Superfeet, Suunto, Technine, Trespass, TruSnow Tubbs, VAS, Vasque, Velvet, Version, Wigwam, Zoo York </span>

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; ">** special note to our AU customers ** if you keep your order under $1000 AUD you will have little to no custom duties to pay





Cheers
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  Quote Byers Quote  Post ReplyReply Direct Link To This Post Posted: Jun/26/2012 at 7:49pm
Originally posted by ippollite



Since they are pretty much tied in, their site gets routine and consistent updates, and its the best i can really do miles away from St Pauls...
Heres the-house lists...
<font size="2" style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><strong style="color: rgb255, 0, 0; ">International Shipping Restrictions:<br style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><p style="line-height: 15px; text-align: left; color: rgb255, 0, 0; ">Brands that CANNOT be shipped internationally:

<font size="1" style="color: rgb24, 24, 24; line-height: 15px; text-align: left; font-family: Verdana; ">The following brands can only ship to the States (orders that are shipping to FORWARDING COMPANIES are not able to be processed with restricted items, please submit your order with an address that is from a Family Member or Friend that is within the US):<span style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "></span><p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; font-family: Verdana; "><span style="line-height: 14px; "><span style="line-height: normal; border-collapse: collapse; ">32, 686, Adidas, Analog, Anon, Arbor, Bonfire, Burton, Capita, Cappel, Coal, Dakine, DC, <span style="line-height: 14px; ">Dynastar</span><span style="line-height: 14px; ">, Electric, Emerica, ES, Etnies, Fischer, Forum, Foursquare, Fox, Full Tilt, Giro, GNU, Gravis, Jeenyus, K2, Lib Tech, Liberty, Line, Marker, Merrell, Morrow, Nike, Nixon, North Face, O'Neill, Oakley, Pro Tec, Quiksilver, Rayban, Red, Reef, Ride, Rossignol, Roxy, Salomon, Special Blend, Tecnica, Thirty Two, Union, Vans, Volcom, Volkl, Von Zipper, Liquid Force, Atomic, Armada, Connelly, CWB, Patagonia, Quicksilver, Rada, Ronix, Rome, RVCA, Smith</span></span></span>

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; font-family: Verdana; "><font size="1" style="font-weight: bold; ">Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. We do not ship to freight forwarder addresses.

<p style="line-height: 15px; text-align: left; color: rgb255, 0, 0; "><font size="5" color="#ff0000">Brands that CAN be shipped 

<p style="line-height: 15px; text-align: left; color: rgb255, 0, 0; "><font size="5" color="#ff0000">internationally:

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><span style="line-height: 14px; font-size: x-small; "><span style="font-family: arial, sans-serif; line-height: normal; font-size: 13px; border-collapse: collapse; "></span></span>

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; "><span style="font-size: x-small; ">2XL, Academy, Adio, Aerial7, Airblaster, Alien Workshop, Alpina, Artec, Ashbury, Bakoda, Bearpaw, Bern, Black Diamond, Blind, Bogner, Booster, Brewshoes, Celtek, Circa, Claden, Columbia, Company, Defcon, Demon, DNA, Dragon, Drop, DSO, DVD, DVS, Element, Enjoi, Euro Sock, Famous Stars, Flow, Flux, Fourstar, Fox River, Freestyle, Globe, Grenade, Habitat, Head, Helly Hansen, Hitec, Holden, Hyperlite, Intense, IPath, Irish Setter, Kampus, Keen, Lakai, Lamar, Lange, Lifetime, Look, LTD, Matix, Neff, Nitro, Nomis, Obey, Ogio, Orage, Osiris, Palmer, Planet Earth, Pow, Premier, Proboardshop, Protec, Rafters, Rainbow, Remote, Ripzone, Santa Cruz, Sanuk, Sapient, Sector 9, Sessions, Sierra, Sierra\Rome, Signal, Silence, Skullcandy, Smartwool, Spacecraft, Spy, Stepchild, Superfeet, Suunto, Technine, Trespass, TruSnow Tubbs, VAS, Vasque, Velvet, Version, Wigwam, Zoo York </span>

<p style="color: rgb24, 24, 24; line-height: 15px; text-align: left; ">** special note to our AU customers ** if you keep your order under $1000 AUD you will have little to no custom duties to pay





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  Quote ippollite Quote  Post ReplyReply Direct Link To This Post Posted: Jun/26/2012 at 4:55am
Since they are pretty much tied in, their site gets routine and consistent updates, and its the best i can really do miles away from St Pauls...

Heres the-house lists...

International Shipping Restrictions:

Brands that CANNOT be shipped internationally:

The following brands can only ship to the States (orders that are shipping to FORWARDING COMPANIES are not able to be processed with restricted items, please submit your order with an address that is from a Family Member or Friend that is within the US):

32, 686, Adidas, Analog, Anon, Arbor, Bonfire, Burton, Capita, Cappel, Coal, Dakine, DC, Dynastar, Electric, Emerica, ES, Etnies, Fischer, Forum, Foursquare, Fox, Full Tilt, Giro, GNU, Gravis, Jeenyus, K2, Lib Tech, Liberty, Line, Marker, Merrell, Morrow, Nike, Nixon, North Face, O'Neill, Oakley, Pro Tec, Quiksilver, Rayban, Red, Reef, Ride, Rossignol, Roxy, Salomon, Special Blend, Tecnica, Thirty Two, Union, Vans, Volcom, Volkl, Von Zipper, Liquid Force, Atomic, Armada, Connelly, CWB, Patagonia, Quicksilver, Rada, Ronix, Rome, RVCA, Smith

Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. We do not ship to freight forwarder addresses.

Brands that CAN be shipped 

internationally:

2XL, Academy, Adio, Aerial7, Airblaster, Alien Workshop, Alpina, Artec, Ashbury, Bakoda, Bearpaw, Bern, Black Diamond, Blind, Bogner, Booster, Brewshoes, Celtek, Circa, Claden, Columbia, Company, Defcon, Demon, DNA, Dragon, Drop, DSO, DVD, DVS, Element, Enjoi, Euro Sock, Famous Stars, Flow, Flux, Fourstar, Fox River, Freestyle, Globe, Grenade, Habitat, Head, Helly Hansen, Hitec, Holden, Hyperlite, Intense, IPath, Irish Setter, Kampus, Keen, Lakai, Lamar, Lange, Lifetime, Look, LTD, Matix, Neff, Nitro, Nomis, Obey, Ogio, Orage, Osiris, Palmer, Planet Earth, Pow, Premier, Proboardshop, Protec, Rafters, Rainbow, Remote, Ripzone, Santa Cruz, Sanuk, Sapient, Sector 9, Sessions, Sierra, Sierra\Rome, Signal, Silence, Skullcandy, Smartwool, Spacecraft, Spy, Stepchild, Superfeet, Suunto, Technine, Trespass, TruSnow Tubbs, VAS, Vasque, Velvet, Version, Wigwam, Zoo York 

** special note to our AU customers ** if you keep your order under $1000 AUD you will have little to no custom duties to pay

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  Quote Byers Quote  Post ReplyReply Direct Link To This Post Posted: Jun/18/2012 at 6:19pm
Can you update the "international" link at the bottom of the page, its out of date
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  Quote outofcoffee Quote  Post ReplyReply Direct Link To This Post Posted: Jun/07/2012 at 1:35am
It's horrible that you can't ship to fright forwarders. I used to place a lot of orders in 2009-2010, but since those restrictions came into effect, I almost do not shop at TruSnow Accordingly, I can not use a 15% discount anymore. And all this despite the fact that in Ukraine, where I live, there are no official representatives of at least half of the restricted brands.
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  Quote Byers Quote  Post ReplyReply Direct Link To This Post Posted: Jun/04/2012 at 3:33pm
CAN YOU PLEASE UPDATE THIS LIST TO REFLECT ALL BRANDS THAT CANNOT BE SHIPPED INTERNATIONALLY

Every time I place an order there is one or two items that aren't on the list and can't be shipped, which means I need to go back and rework my order. Very frustrating.
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  Quote derbytownjoe Quote  Post ReplyReply Direct Link To This Post Posted: May/12/2012 at 2:34pm
@ TS staff/admin

are there dealer restrictions for skate/bike stuff?

and what are the shipping prices for that stuff as well?

the current list is still only for snow stuff....
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  Quote derbytownjoe Quote  Post ReplyReply Direct Link To This Post Posted: May/09/2012 at 12:34am
as long as its family, it should be ok, but you're gonna need to call and discuss all of the details with customer service when you make your order.
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  Quote Nate85 Quote  Post ReplyReply Direct Link To This Post Posted: May/08/2012 at 6:47pm
I would be more than happy to shop locally if it was a bit more competitive, I'm all about local businesses but I'm not going to pay over $200 difference for the same product any day soon.

It probably doesn't help that there aren't very many stores locally here that sell snow gear anyway, but regardless, I'll keep buying overseas if I'm saving so much money!
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  Quote Migoo Quote  Post ReplyReply Direct Link To This Post Posted: May/08/2012 at 5:53pm
Yep, the pricing is not even half competitive... if the discrepency was smaller I'm sure people would shop locally more.
 
As the for CC address, I don't think that will matter, it should just be the postal address. Might want to just contact someone from the site 1st to confirm.
 
Not sure how much stuff you are ordering but I think as long as you mark it gift and it's below $1000, it will be ok.
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  Quote Migoo Quote  Post ReplyReply Direct Link To This Post Posted: May/08/2012 at 5:50pm
Yep, the pricing is not even half competitive... if the discrepency was smaller I'm sure people would shop locally more.
 
As the for CC address, I don't think that will matter, it should just be the postal address. Might want to just contact someone from the site 1st to confirm.
 
Not sure how much stuff you are ordering but I think as long as you mark it gift and it's below $1000, it will be ok.
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  Quote Nate85 Quote  Post ReplyReply Direct Link To This Post Posted: May/08/2012 at 5:09pm
So I'm looking at buying a bunch of DC items but due to shipping restrictions will have to try and do something else, is it possible to use my credit card and buy the items, have them shipped to family in US and they then ship it to me as a gift?

Or does the system recognise my billing address as being Australian and cause an issue? In which case do I either change my billing address, or will I have to get my family to purchase it for me and then forward it to me?

Decisions decisions! I just can't stand the difference in prices, DC jacket I wanted to buy on here costs $120, went into a local store to compare and figure out sizes, and discovered they were selling it for $350. Absolutely ridiculous difference.
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  Quote winze Quote  Post ReplyReply Direct Link To This Post Posted: Apr/25/2012 at 5:22pm
Before you try to put an order through check the list of restricted brands too, as there seems to be some movement of some key brands to the restricted list like "Rome".

There isn't that much you can ship internationally anymore sadly :(
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  Quote CLoSeR Quote  Post ReplyReply Direct Link To This Post Posted: Apr/09/2012 at 5:09pm
Originally posted by helios

so looking to get the sierra/rome package sent to aus, the shipping costs list package 4 as $90. deos this ship it all the way to my address in australia or just to customs and i organise shipping from there.

and can another australian confirm that there is no import tax on imports rated as under $1000.

and what are the US export taxes like???


Hi Helios,

Im from Sydney, have ordered from TruSnow many times. There is no duty or GST payable on purchases under $1000 AUD, note that shipping costs are not counted. There is also no export tax from the USA to Australia.

I have ordered other goods from the USA over $1000 AUD, with these shippers like Fedex will call you asking you to pay associated duty/gst payable. Note there is a Australia/United States Free Trade Agreement where you don't have to pay duty on goods made in the USA if you supply the correct paperwork.

Lastly the shipping costs cover delivery direct to your door, it's usually with Fedex. However I usually call Fedex before delivery and ask them to hold at local depot for pickup as im not often home to accept delivery.

http://www.fedex.com/au/dropoff/

If you like outside the cities this may not be relevent as a third party courier would be involved.

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  Quote willo Quote  Post ReplyReply Direct Link To This Post Posted: Apr/09/2012 at 3:35pm
Hola Ayelén. Traer las cosas a Argentina no es tan fácil. si lo fuera... chau mercadolibre. Saludosssss
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  Quote koji3 Quote  Post ReplyReply Direct Link To This Post Posted: Mar/13/2012 at 2:36am
Hey helios, 
It's been a while since i've ordered from this site but I'm pretty sure that shipping cost covers all the way to your home. 
Just a note on the shipping to your home thou. Pretty sure its tracked but not registered. So if you're not home to pick it up, they leave it at your door. (Correct me if i'm wrong)

Confirmed on the under $1000. Many people say they have, it says on the Gov, customs site and i've ordered up too $600 with no tax. 
Never got hit with an US export tax either. 
If only Queensland had snow...
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