one item of my order is not shipped yet!!!

Order # 359316

You said that 1 item is backordered and it will be shipped at 11/19/2010.(GRAVIS LUCI WOMEN'S SHOES LIME BLACK SZ 5 )
Is it shipped?? Then, what is the tracking number?
I received only 6 item, but it charged to my credit card for 7 item price. ($70)
If it hasn't shipped yet, I wanna cancel my order and refund $10.
please reply me as soon as.
thanks.

Attached your mail content... you sent mail like this..
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Your tracking number is: 039813810916018

Please visit http:/www.fedex.com/Tracking?cntry_code=us - FedEx to track your shipment.

Items Shipped
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1 ( GR0TARM10CC9 ) GRAVIS TARMAC ROYALE MID MN MEN'S SHOES CHOCOLATE SZ 10 - **G19S
1 ( GR0CO095CC9 ) GRAVIS CORTEX MEN'S SHOES CHOCOLATE SZ 9.5 - **G19S
1 ( GR0LDSE09BI9 ) GRAVIS LOWDOWN SLIP ON EXP MEN'S SHOES BISON SZ 9 - **G19S
1 ( GR0MIW05SA9 ) GRAVIS MISHA WOMEN'S SHOES SAHARA SZ 5 - **G19S
1 ( GR0RO12WBC9 ) GRAVIS ROYALE MEN'S SHOES WHITE/BLACK COFFEE SZ 12 - **G19S
1 ( GR0TARM09SA9 ) GRAVIS TARMAC ROYALE MID MN MEN'S SHOES SABLE SZ 9 - **G19S


Backordered Items*
1 ( GR0LUW05LMBK9 ) GRAVIS LUCI WOMEN'S SHOES LIME BLACK SZ 5 - **G19S$10.00
Sorry, out of stock, shipping 11/19/2010
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