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Topic ClosedThe free gifts are costing me money!

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MadBadDad View Drop Down
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Evil Genius

Joined: Dec/02/2008
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Posts: 36
Direct Link To This Post Topic: The free gifts are costing me money!
    Posted: Dec/11/2010 at 12:23am

When I add a Sierra Reverse Crew to the shopping cart, I get a couple of free gifts added as well (DVD + earbuds).  Whch is nice, but ...

The addition of the free gifts has pushed the shipping cost to the UK up from $64 for a single board to $104 for the board and the extras.  .i.e. the "free" gifts are costing me $40.
 
The problem is, you cant remove the free gifts from the shopping cart.  If you delete them, they just get added straight back.  If you set the quantity to zero, it jumps straight back to 1.
 
Very frustrating.  I am not going to pay an extra $40 for a couple of items that I really dont want.
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I prefer the term - Evil Genius
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chillwill View Drop Down
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Joined: Dec/03/2010
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Direct Link To This Post Posted: Dec/11/2010 at 12:30am
Im quite certain that if you contact the staff they will take care of this for you. I dont think they will force you to recieve the free gifts. Unless your motivation for ordering the board was the free gifts. Either way I would get ahold of staff.
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CLEE1013 View Drop Down
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Direct Link To This Post Posted: Dec/11/2010 at 12:32am
Why not ask staff member or sale reps if they can package all items in 1 package since dvd n earbuds are very small? instead of multiple
just a thought.
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keljai View Drop Down
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Direct Link To This Post Posted: Dec/11/2010 at 1:05am
wow that sucks big time. yeah l agree with the rest, probably ask them to help you out or call them directly. maybe they can place the order via telephone as an exception basis for you
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humdingaling View Drop Down
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Direct Link To This Post Posted: Dec/11/2010 at 3:01am
probably an unforseen hindsight/glitch of the gifts
 
just like the pop up getting in the way of actual browsing
 
wait until monday US time they should be able to fix that up
its not going to ship earlier then monday US time anyway
 
Don't approach a goat from the front, a horse from the back, or a fool from any side..
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