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Changes at TruSnow |
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dougfagel 
Educator 
Instructing How to Douglas!! Joined: Mar/06/2009 Location: 18 Online Status: Offline Posts: 905 |
 Quote  Reply
 Topic: Changes at TruSnowPosted: Apr/02/2011 at 7:58am |
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We are making some changes to our operations at TruSnow as well as expanding our product offerings on the site.
The decision has been made to consolidate our operations of TruSnow to the head quarters back in St. Paul, MN. Our long time staff members donald and bethm where offered to make the move to St. Paul to continue on with the company, but elected to stay in California and part ways with TruSnow and Active Sports Inc. They have committed years of service to the development of this site and community and they will be greatly missed. I have decided to stay on with TruSnow to oversee the community and will still be based out of the Tahoe Area. All sales customer service will be based in St. Paul but do not hesitate to contact me anytime for assistance. (dougfagel)  In the coming months, TruSnow will be offering a whole range of new product categories. These include skateboards, wakeboards, camping gear, outdoor clothing as well as a full line-up of BMX bikes and cruisers. Some of the brand names will include: Patagonia, Marmot, Outdoor Research, Mountain Hardware, Liquid Force and O'Brien just to name a few. |
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jenni
Instructor 
Joined: Apr/19/2010 Location: 51 Online Status: Offline Posts: 1781 |
Quote Reply
Posted: Apr/02/2011 at 8:00am |
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oh wow, cant believe donald will be leaving, its been so long lve seen him online and helping people out. you'll be missed
great to finally include skateboarding into the lineup |
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Statenheimer
Ski Bum 
Slippery like Penguin Joined: Feb/24/2011 Location: 25 Online Status: Offline Posts: 74 |
Quote Reply
Posted: Apr/02/2011 at 8:14am |
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Unfortunate about the move, and loss of quality staff members.
Very exciting however to be expanding the product categories, especially to wakeboarding and BMX
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krisshono
Instructor
my ride Joined: Oct/17/2010 Location: 38 Online Status: Offline Posts: 1296 |
Quote Reply
Posted: Apr/02/2011 at 8:16am |
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Wow. Thats cool that there will be more products and brands.
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cyrus10101
Ski Bum
Joined: Mar/10/2010 Location: 45 Online Status: Offline Posts: 32 |
Quote Reply
Posted: Apr/02/2011 at 8:21am |
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I'm sure you guys have probably thought of this, but are planning on changing the site's name? It seems like you would attract other sports more if the name didn't include the word "snow".
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stevo05
Local 
Joined: Jan/15/2011 Location: 51 Online Status: Offline Posts: 722 |
Quote Reply
Posted: Apr/02/2011 at 8:50am |
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Thanks Donald and bethm for all your help! I know on more than one occasion that I instant messaged you a question and was glad to get a quick and concise answer.
Best of luck! |
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robnezz23
Instructor
Squaw Valley USA 02/05/2012 Joined: Jan/28/2008 Location: 18 Online Status: Offline Posts: 1757 |
Quote Reply
Posted: Apr/02/2011 at 9:06am |
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Donald and Beth -
Thanks for all your hard work. It's too bad we won't be hearing from you anymore. I especially liked the "Hang in there" kitty and the "Hold your horses" from this past week. Best of luck in your future endeavors... I don't blame you for wanting to stay in CA. Will there continue to be free snowboard giveaways? |
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bonkfisher5
Instructor
Stepchild Chi Borg Joined: Feb/04/2010 Location: 2 Online Status: Offline Posts: 1742 |
Quote Reply
Posted: Apr/02/2011 at 9:15am |
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yeah bikes! Any chance of any mountain biking components ever to be sold on here?
Either way I hope all goes well!
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Crushing the whistler bike park! Check it out! http://www.pinkbike.com/video/215809/
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zabisket
Instructor
Joined: Jan/25/2010 Location: 28 Online Status: Offline Posts: 1851 |
Quote Reply
Posted: Apr/02/2011 at 9:36am |
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best of luck to donald and bethm!
looking forward to the wakeboard gear
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tomek77pl
Instructor
Joined: Dec/08/2009 Location: 38 Online Status: Offline Posts: 1906 |
Quote Reply
Posted: Apr/02/2011 at 9:40am |
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wow thats going to be awsome cant wait till they get the bmx and wakeboard gear in here. Will we still have our points and giveaways on here?
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rurchan
Local
Tail Press Joined: Jan/06/2011 Location: 19 Online Status: Offline Posts: 1365 |
Quote Reply
Posted: Apr/02/2011 at 10:04am |
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That's too bad that those 2 are going to be parting ways. I think it's better that TruSnow stays true to it's meaning and only sell snow gear, but I also understand that widening it's products will bring in a lot more revenue.
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Piranha
Instructor
Joined: Feb/28/2008 Location: 19 Online Status: Offline Posts: 3669 |
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Posted: Apr/02/2011 at 10:43am |
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I can just see the thought process: "hmm...Afton Alps?,...Tahoe,...Afton Alps?,...Tahoe!"
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carebear
Instructor
Joined: Sep/13/2008 Location: 18 Online Status: Offline Posts: 2287 |
Quote Reply
Posted: Apr/02/2011 at 12:03pm |
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Reorgs suck, I know...best of luck to you guys and thanks for all the years of great service! |
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Commissar
Local
Joined: Feb/08/2011 Location: Iowa Online Status: Offline Posts: 1173 |
Quote Reply
Posted: Apr/02/2011 at 12:08pm |
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With this change will there be anything affected on the forum, such as points, giveaways... Will bikes or wakeboards be given away during summer months, and boards during winter months?
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wpiass
Instructor
Joined: Feb/05/2009 Location: 18 Online Status: Offline Posts: 2564 |
Quote Reply
Posted: Apr/02/2011 at 12:08pm |
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i had missed this post before...g/l TruSnow folks!!!
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be talkin to ya
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panther
Instructor
Joined: Feb/02/2010 Location: 45 Online Status: Offline Posts: 2178 |
Quote Reply
Posted: Apr/02/2011 at 12:41pm |
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i would guess they that TruSnow will stay intact, but there will like sister sites, kind of like dogfunk and backcountry. dogfunk carries the skate and snow stuff, and backcountry has all the camping stuff. i can't see them leaving TruSnow completely behind, they have a big market presence.
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2zz
Local
Joined: Apr/03/2008 Location: 18 Online Status: Offline Posts: 1748 |
Quote Reply
Posted: Apr/02/2011 at 1:33pm |
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a big THANK YOU for Donald and Bethm.
trusnow is becoming more like the-house now. it's a great idea expanding.
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steezmastaflex
Ski Bum
Joined: Oct/27/2010 Location: 22 Online Status: Offline Posts: 475 |
Quote Reply
Posted: Apr/02/2011 at 1:59pm |
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yeahhhh guys...if all works out this will be superr sick! will we be able to use points towards like skateboards and such possibly?
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Peekaboo
Local
Joined: Jan/16/2010 Location: 26 Online Status: Offline Posts: 861 |
Quote Reply
Posted: Apr/02/2011 at 2:01pm |
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THanks for the years that you put into this community. I hope you guys will find something rewarding in your future endeavor. Kinda weird TruSnow is selling all of these gear with the name TruSnow
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<img src="http://doyouevengohere.files.wordpress.com/2010/03/its-always-sunny-tranny.gif">
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dvdngu
Instructor
Joined: Feb/09/2010 Location: 19 Online Status: Offline Posts: 1842 |
Quote Reply
Posted: Apr/02/2011 at 2:02pm |
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excited for the expansion! skateboards and mt bikes :D
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Codeman
Ski Bum
Joined: Dec/09/2009 Location: 2 Online Status: Offline Posts: 194 |
Quote Reply
Posted: Apr/02/2011 at 2:12pm |
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Faster shipping to me!
Also please carry mountain bike and longboard parts |
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gofeman
Ski Bum
meeeee Joined: Jul/19/2008 Location: 21 Online Status: Offline Posts: 295 |
Quote Reply
Posted: Apr/02/2011 at 2:53pm |
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St. Paul is where The House is based out of... I beg you Sierra, (Tru Snow) don't become one of those "The House" knock-offs. Please. I think this is a terrible idea; the staff in CA were great and the riding in MN blows. Sierra is turning into $$$ firm, pleasing the share holders, from a tightly knit community of passionate riders and skiers. I hope at least some of things will stay the same.
Congrats on the inventory expansion though. |
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jenni
Instructor
Joined: Apr/19/2010 Location: 51 Online Status: Offline Posts: 1781 |
Quote Reply
Posted: Apr/02/2011 at 4:18pm |
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^^ l dont think ts is publicly traded is it? i wouldnt say they arn't passionate about riding, but has a hierarchy of people they need to satisfy and pay
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wechter
Local
Joined: Nov/16/2009 Location: 36 Online Status: Offline Posts: 442 |
Quote Reply
Posted: Apr/02/2011 at 6:24pm |
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Excited too about the expansion of new gear. Wonder how it will effect current products and prices.
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dougfagel
Educator
Instructing How to Douglas!! Joined: Mar/06/2009 Location: 18 Online Status: Offline Posts: 905 |
Quote Reply
Posted: Apr/03/2011 at 8:29am |
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We really appreciate all the well wishes for Donald and Beth! They both have been a very important part of this community of riders.
The site will be growing to offer new products to fill our sports needs year around. We are not going to be carrying MT Bike gear this summer, but we will be carrying some longboard in our extensive lineup of skateboards. The community will be still be intact with the Points/Member Discount Program, Forums and Giveaway. Down the road, look forward to a bigger range of products awarded in the Giveaway, which will include products to reflect the seasons. The owners of TruSnow are a tight nit group of people that have a passion for the outdoors. While TruSnow uses a different business model than was previously used on Sierra, our main goal is to connect people to the outdoor sports experience for years to come. To achieve this, the owners are embracing the continued growth of the community and rewarding all of us loyal community members for our on going participation and point earning here at TruSnow in the Member Discount Program. Remember that the fastest way to earn points and increase your discounts on TruSnow is to buy gear! - Doug
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dougfagel
Educator
Instructing How to Douglas!! Joined: Mar/06/2009 Location: 18 Online Status: Offline Posts: 905 |
Quote Reply
Posted: Apr/03/2011 at 8:31am |
We have brought that into question, but no decisions have been made. I will start a thread on the topic soon.
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determined
Instructor
Joined: Mar/07/2010 Online Status: Offline Posts: 2236 |
Quote Reply
Posted: Apr/03/2011 at 8:46am |
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It's been a few months since the active sports bought sierra. It seems like the inventory should have been merged already. I guess these kind of changes take quite awhile.
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keljai
Instructor
Joined: Mar/01/2010 Location: 51 Online Status: Offline Posts: 2765 |
Quote Reply
Posted: Apr/03/2011 at 9:02am |
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their stock has been merged already,although the pictures still dont work. but they are moving head quarter so there isn't 2. therefore anyone that works at old ss hq will move to active sport's hq
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jenni
Instructor
Joined: Apr/19/2010 Location: 51 Online Status: Offline Posts: 1781 |
Quote Reply
Posted: Apr/03/2011 at 9:20am |
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l like skateboard and all, but still highly prefer a snowboard giveaway. well frees free and we appreciate that it still continues
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stevo05
Local
Joined: Jan/15/2011 Location: 51 Online Status: Offline Posts: 722 |
Quote Reply
Posted: Apr/03/2011 at 9:26am |
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Yeah same here. I prefer the snowboard giveway too...part of the reason why I check the website as often as I can. But that's just me.
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steezmastaflex
Ski Bum
Joined: Oct/27/2010 Location: 22 Online Status: Offline Posts: 475 |
Quote Reply
Posted: Apr/03/2011 at 9:40am |
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i mean if its in the middle of the summer I would be fine winning a skateboard or a bike or something...i mean I'd rather win the snowboard but winning free stuff is the best!
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broys
Instructor
Joined: Apr/05/2010 Location: 18 Online Status: Offline Posts: 1788 |
Quote Reply
Posted: Apr/03/2011 at 9:40am |
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I'd also prefer having it be a snowboard giveaway, even in the off-season.
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robnezz23
Instructor
Squaw Valley USA 02/05/2012 Joined: Jan/28/2008 Location: 18 Online Status: Offline Posts: 1757 |
Quote Reply
Posted: Apr/03/2011 at 10:12am |
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That would be super cool if the giveaways change from season to season depending on whether its winter or summer. Personally I think that's a great idea! Let's see, so a snowboard is MSRP $500, so what is a comparable range for summer sports? 2 skateboards? 2 wakeboards?!
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fj5
Instructor
L Jump Grabs Joined: Apr/08/2010 Location: 51 Online Status: Offline Posts: 1191 |
Quote Reply
Posted: Apr/03/2011 at 10:38am |
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Best wishes to donald and bethm, may your future bring continued success and prosperity!
I am super glad and excited to hear that along with the expansion, TruSnow will continue the rewards program as well as daily giveaway with even more variation in prizes! :) |
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JOIN ME @ THRIVE SNOWBOARDS!
http://www.thrivesnowboards.com/rp/120169 |
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timpiper
Instructor
Joined: Mar/04/2011 Location: 19 Online Status: Offline Posts: 1737 |
Quote Reply
Posted: Apr/03/2011 at 10:40am |
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This news is sort of a bummer, in a way, to someone like myself who uses this site (while at work mostly) to connect with snowboarding in some way while i'm not actually snowboarding. I guess it's another lesson about how business is business and profit takes precedent over all.
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luv2shred
Instructor
New 2012 setup for outerwear Joined: Nov/29/2009 Location: 38 Online Status: Offline Posts: 2232 |
Quote Reply
Posted: Apr/03/2011 at 10:59am |
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i personally cant wait to see the new changes and the long boards.
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11 Dc lauri pro tone, 11 Rome s90 bindings
Check out www.wonsnow.com |
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wpiass
Instructor
Joined: Feb/05/2009 Location: 18 Online Status: Offline Posts: 2564 |
Quote Reply
Posted: Apr/03/2011 at 11:16am |
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should have a 10 board giveaway blowout in honor of it all
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be talkin to ya
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winn
Instructor
my collection Joined: Jan/25/2011 Location: 51 Online Status: Offline Posts: 1750 |
Quote Reply
Posted: Apr/03/2011 at 11:53am |
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well its about time they did some upgrade to the sites, staff recommendation has been the same few over and over. great to know that long board is included. maybe l'll get a cheap setup as l want to start it
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tworunningcards
Local
Joined: Mar/08/2011 Location: 32 Online Status: Offline Posts: 785 |
Quote Reply
Posted: Apr/03/2011 at 12:00pm |
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Good luck in the future Donald and thanks for your contributions to TS. Glad you're sticking around Doug.
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VTBear
Instructor
bear at beaver creek Joined: May/23/2007 Location: 34 Online Status: Offline Posts: 2539 |
Quote Reply
Posted: Apr/03/2011 at 4:00pm |
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you guys will still be active in the community though, right?
Thanks and good luck guys and thanks to Doug for hanging around! |
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beunknown
Ski Bum
Joined: Feb/09/2009 Location: 34 Online Status: Offline Posts: 485 |
Quote Reply
Posted: Apr/03/2011 at 4:02pm |
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Sweet, I need to buy a bike when I move to Idaho. Hopefully you will have them by that time, I will for sure get it here!
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Wilz
Instructor
Joined: Jul/26/2009 Location: 7 Online Status: Offline Posts: 1258 |
Quote Reply
Posted: Apr/03/2011 at 4:15pm |
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Best wishes for Donald and Beth for the future.
excited about the new changes coming along. My question is, will this affect stock level and avalibility of future snow gear? |
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tomek77pl
Instructor
Joined: Dec/08/2009 Location: 38 Online Status: Offline Posts: 1906 |
Quote Reply
Posted: Apr/03/2011 at 4:30pm |
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is TruSnow moving warehouses again?
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kel
Instructor
Joined: Apr/15/2010 Location: 51 Online Status: Offline Posts: 1754 |
Quote Reply
Posted: Apr/03/2011 at 4:37pm |
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if l rmb correctly, since the takeover all the stuff was coming out of st.paul anyways so l dont think they are making any warehouse changes
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LittleShooey
Instructor
Joined: Oct/10/2009 Location: East Sacto Online Status: Offline Posts: 1566 |
Quote Reply
Posted: Apr/03/2011 at 9:21pm |
I thought it was out of Sacto. :| EDIT: I though pre-Trusnow Sierra was run out of Sacramento.
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aecho1231
Ski Bum
monster Joined: Mar/06/2011 Location: 34 Online Status: Offline Posts: 152 |
Quote Reply
Posted: Apr/03/2011 at 9:42pm |
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i just hope they make changes to their prices. lately I've been going to dogfunk cuz they have the best service/return policys/ prices
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ippollite
Expert Members 
Joined: Oct/26/2009 Location: 60 Online Status: Offline Posts: 2997 |
Quote Reply
Posted: Apr/03/2011 at 9:50pm |
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ah, theyll change prices if they need to change prices :) I know that sounds glib but its pretty much common sense. Theyre running a business so if its in their interests to get in a price war then they will. if not, and they can shift their stuff anyway, then they obviously wont. Whining has much less impact on their decisions than you actually voting with your wallet after all. Tell you what, heres an exercise in invention, why should they lower prices?
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m00m
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nautika96
Instructor
Joined: Dec/06/2010 Location: 19 Online Status: Offline Posts: 1869 |
Quote Reply
Posted: Apr/03/2011 at 9:54pm |
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will there be changes in the awards/points system? i sure hope it doesn't become a catch 22.
i do enjoy the embrace of other sports, but if the prices aren't there to compete customer's might look elsewhere.
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dougfagel
Educator
Instructing How to Douglas!! Joined: Mar/06/2009 Location: 18 Online Status: Offline Posts: 905 |
Quote Reply
Posted: Apr/04/2011 at 8:03am |
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We are currently not planning any changes to the Member Points Program and you should expect your Member Discounts on all the new Brands. The Warehouse is in St. Paul at our headquarters and is there to stay.
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koji3
Instructor
Joined: Mar/02/2010 Location: 8 Online Status: Offline Posts: 1752 |
Quote Reply
Posted: Apr/04/2011 at 8:15am |
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Community might explode... I'm scared of that.
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If only Queensland had snow...
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