Free Shipping - Continental US Orders Over $50
Free Daily Giveaway 3pm (PST)
Request for Personal Identification for Orders |
|
| Author | |
jisboba 
Ski Bum 
Joined: Mar/03/2010 Online Status: Offline Posts: 3 |
 Quote  Reply
 Topic: Request for Personal Identification for OrdersPosted: Jul/03/2011 at 10:48pm |
|
Hi, i've receieved an email with the following content:
Thank you for your order. Unfortunately, your order is on hold for verification. In order to process your order, we request for the card holder to send a copy of a Government issued Identification such as a Drivers License or Passport. Once we have received your Government issued Identification, we will process your order for shipping. This is only a one time verification, once you have completed our Identification Verification, you will not need to send it again for your future purchases. Your order will be placed on hold until you have verified your information. Please note, if you have not verified within 6 business days of this email, your order will be canceled. I am unconfortable sending personal identification to TruSnow and would like to know if anyone else has experienced this, whether this is a legitimate request from trusnow. Thanks |
|
 |
|
|
ippollite
Expert Members 
Joined: Oct/26/2009 Location: 60 Online Status: Offline Posts: 2996 |
Quote Reply
Posted: Jul/03/2011 at 11:26pm |
|
hi, i searched long and hard, but only found one thread about it. Its exactly one thread below yours :)
|
|
|
m00m
|
|
|
|
|
jsmooth
Local 
Joined: Nov/13/2007 Location: 24 Online Status: Offline Posts: 25 |
Quote Reply
Posted: Jul/05/2011 at 2:53pm |
|
is this for the free snowboard?
If you aren't going to call to verify that email than you will know soon enough since it says it will be cancelled otherwise. |
|
|
|
|
CLoSeR
Ski Bum
Joined: Mar/19/2010 Location: 7 Online Status: Offline Posts: 399 |
Quote Reply
Posted: Aug/12/2011 at 5:11am |
|
Its legit...
http://www.trusnow.com/forum/forum_posts.asp?TID=16803 Seems they now need a scan of your Govt issued ID for all international orders, it was never a requirement for my previous orders. I don't really understand why this is required for all international orders, it would make sense if the billing and shipping address do not match. Perhaps TruSnow are unable to confirm international creditcard billing addresses with local banks. |
|
|
|
|
krisshono
Instructor 
my ride Joined: Oct/17/2010 Location: 38 Online Status: Offline Posts: 1296 |
Quote Reply
Posted: Aug/12/2011 at 5:31am |
|
ive had to verify my adress before with TruSnow whne ordering a board.. maybe its the same thing as thast. just call them up and ask em
|
|
|
|
|
watching-sunset
Local
Joined: Apr/08/2010 Location: 16 Online Status: Offline Posts: 822 |
Quote Reply
Posted: Aug/12/2011 at 5:44am |
|
Make a call to set everything.. If you don't understand anything - do not hesitate to ask what exactly and why is it required
|
|
|
Push hard and you'll reach the top
|
|
|
|
|
gamelessx25
Ski Bum
Joined: Mar/28/2011 Location: 51 Online Status: Offline Posts: 546 |
Quote Reply
Posted: Aug/12/2011 at 6:36am |
|
I live in Canada and I had to do this. All they wanted was a valid drivers license with a picture. I took a photo with my mobile and sent that to them. It got my order approved and as far as I know, my info is safe and confidential.
Whole reason is to avoid credit car fraud... somewhat. Think about it though, what kind of crime ring would rip off TS? lol |
|
|
|
|
CLoSeR
Ski Bum
Joined: Mar/19/2010 Location: 7 Online Status: Offline Posts: 399 |
Quote Reply
Posted: Aug/12/2011 at 7:21pm |
|
I sent through a scan of my Australian Drivers Licence, order has now been shipped. For a once off process im ok with it, providing TruSnow keep my personal data secure.
Happy Camper! |
|
|
|
|
keljai
Instructor
Joined: Mar/01/2010 Location: 51 Online Status: Offline Posts: 2758 |
Quote Reply
Posted: Aug/12/2011 at 7:59pm |
|
you know what was funny, they asked me for id and to call them up. but l dont rmb sending them my id and they approved of it also.. wierd
|
|
|
|
|
jenni
Instructor
Joined: Apr/19/2010 Location: 51 Online Status: Offline Posts: 1781 |
Quote Reply
Posted: Aug/12/2011 at 8:05pm |
|
l ordered my goggles and was asked to confirm all my information again because my shipping and billing address wasnt the same
|
|
|
|
|
Post Reply
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Yelp
Facebook
Myspace
Twitter
Youtube
Asianave
Bebo
Xanga
Orkut
Pandora
Photobucket
Friendster|
Daily GiveawayRecent Winners
  |
|
| Up to 40% Off |
Topic Search
Topic Options.jpg)
