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Topic ClosedSierra Boards - Are these covered under warranty-

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azngolfur View Drop Down
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Direct Link To This Post Topic: Sierra Boards - Are these covered under warranty-
    Posted: Feb/22/2012 at 10:40am
Hi,

I have a couple of Sierra boards that need some TLC... question is, do you know if this will be covered under warranty? I don't want to ship them back if it will not be covered...

First is my Sierra Stunt, purchased on 1/26/2011, has about 15-20 days of riding on it. Seems like the base of the board is starting to peel off...





Second is my Sierra Team purchased on 11/08/2011, has only 3 days of riding on it. A small part of the edge (about 2 inches) is starting to come apart...



Thanks for looking... hopefully it is something that can be fixed under warranty.

If not under warranty, do you know if it's an easy fix at a shop like REI, Any Mountain, etc?

I have another board I'm using now that has about 20 days on it, no problems so far.. but hopefully I can get these fixed because I prefer them.

Thanks for the help
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azngolfur View Drop Down
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Direct Link To This Post Posted: Feb/22/2012 at 10:42am
I can also provide more pictures if needed... I usually ride all mountain and not much in the park, so I don't think this is normal wear and tear...
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koyota93 View Drop Down
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Direct Link To This Post Posted: Feb/22/2012 at 10:50am
The first one looks like a warranty issue for sure. The second one may or may not be. Is there impact damage?
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wilzk View Drop Down
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Direct Link To This Post Posted: Feb/22/2012 at 12:26pm
have you tried contacting staff and asking them?
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Direct Link To This Post Posted: Feb/22/2012 at 12:33pm
To be honest, They look like a warranty issue to me, but I also suggest you call their customer service line and ask them .. even refer them to this thread so they can see some of the pictures you've taken of the board. or email them the thread link.

those damages do not look like regular wear and tear... the second one maybe, by doing nose/tail presses but it should be able to stand up to it. (poor construction?)
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MTpow View Drop Down
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Direct Link To This Post Posted: Feb/22/2012 at 12:34pm
these both look like issues that would normally be covered by a warranty... HOWEVER... the stunt was purchased roughly 13 months ago.. normal warranty is 1 year.  The team should be covered as long as the separation wasn't caused by impact damage.  Best of luck!
MOAR powderz plz!
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azngolfur View Drop Down
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Direct Link To This Post Posted: Feb/24/2012 at 7:02am
Emailed them and directed them to the thread.. they said ship them in as they look like they have a good chance to be covered... will let you know how it goes :)
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