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Union Force Binding Warranty-

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nifeblade View Drop Down
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  Quote nifeblade Quote  Post ReplyReply Direct Link To This Post Topic: Union Force Binding Warranty-
    Posted: Jun/18/2013 at 4:32pm
I asked union force if they could replace an ankle strap ratchet for one of my bindings but over the phone they said i had to buy new ones? is this standard ? aren't they supposed have a similar warranty system like Burton's/Ride's? Thanks!
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spenser View Drop Down
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  Quote spenser Quote  Post ReplyReply Direct Link To This Post Posted: Jun/18/2013 at 5:38pm
you haven't given us enough information to answer your question in full.  is there something wrong with your buckle?  they have a lifetime warranty on baseplates and a year on parts, which is the same as burton and various other companies.  if it's been less than a year since you purchased the bindings, and something went wrong with your buckles, they should be under warranty.  if not, it's up to them.  sometimes they will do it, sometimes they won't.

by chance is the issue that the buckles no longer spring back like they used to?  this is common with union (although it's usually the toe buckle).  if so, assuming it's not actually broken, this is something you can fix yourself, if they won't send you a new one.  the below video explains how.. again, assuming this is the problem with yours.


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  Quote nifeblade Quote  Post ReplyReply Direct Link To This Post Posted: Jun/18/2013 at 10:30pm
YES! that's the one! thanks so much Spenser!
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Alkasquawlik View Drop Down
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  Quote Alkasquawlik Quote  Post ReplyReply Direct Link To This Post Posted: Jun/19/2013 at 4:55am
FWIW, Ride has one of the worst warranty programs I've ever dealt with.
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  Quote nifeblade Quote  Post ReplyReply Direct Link To This Post Posted: Jun/19/2013 at 8:59am
spenser have you done this to your strap before yourself? do you know how you can "tighten" the spring as mentioned in the video? i tried replicating what he was doing with the screwdriver to the spring but it did not work for me :(

Thanks again :)
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  Quote spenser Quote  Post ReplyReply Direct Link To This Post Posted: Jun/19/2013 at 11:24am
I have not.  I've only had it happen once, but I just kept using the buckle like normal. it should still ratchet, it just won't spring back.  all I can really say is keep trying, I guess?
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  Quote nifeblade Quote  Post ReplyReply Direct Link To This Post Posted: Jun/20/2013 at 1:01am
i called union and luckily they said they would replace it :) thanks again!
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  Quote nifeblade Quote  Post ReplyReply Direct Link To This Post Posted: Aug/28/2013 at 3:27am
Also, (this isn't Union related but i didnt want to make another thread) but if my burton bindings only came with discs that would fit a 3 hole system do you think burton would provide me with the appropriate disc(s) so i can mount them on a regular board? thanks
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