We accept orders from the following countries:
Australia, Canada, Finland, France, Germany, Hong Kong, Italy, Japan, New Zealand, Norway, South Korea, Spain, Sweden, Switzerland, United Kingdom.

All international orders (orders shipped or billed outside the US) must have a shipping address that matches the billing address. All international orders are verified by our billing department for fraud prevention before shipping. This may cause a brief delay in processing international orders.

International Billing
We accept Visa, MasterCard, American Express, and Discover credit cards as our only methods of payment for international orders. All prices listed on TruSnow.com are in US dollars. You will be charged by your credit card company the US dollar amount converted by your country’s current exchange rate.

If you use any type of international credit card, or if we are having trouble verifying your billing information, we will ask your permission to verify your card through a Small Charge Verification.

What we do:

• We charge your credit card an amount greater than $0, but less than$1.00USD.
• Contact you via email informing you that we have assessed the small charge.

What you do:

• Contact the bank associated with that credit card to learn the exact amount of the small charge. It will show up as a charge by TruSnow.com.
• Call us at 866.986.7669 to confirm the charge and finish processing your order. You can also send an email to sales@trusnow.com with your name, order number, and small charge amount included in the body of the email.

Why we do it:
This process is the easiest way to confirm that you have the credit card in your hands, know your account number and bank information, and are in good standing with your bank. Once we have confirmed your card, your order will be processed right away and you won’t be asked to go through this process to place future orders. The amount charged to your card will be credited back when your credit card is confirmed.

Duties and Taxes
UPDATE!! We have worked hard to make shipping to Canada as easy as possible. We now include all international importing costs (brokerage fees, taxes, duties) into the UPS Canadian Standard shipping cost. This means that all orders shipped out using UPS Canadian Standard will have complete visibility of the entire cost of their order. There will be no additional charges when your package is delivered.

PLEASE NOTE!!!
All other international shipping methods (UPS Expedited) do not include duties and taxes in the shipping cost. If you ship via UPS Expedited, regardless of the country you are shipping to, you will have to pay duties and taxes to the delivering company. Please check with your local government or UPS agency to estimate the amount you will be charged by them.